LuckyStart Cookie Policy

At LuckyStart, we use cookies and similar technologies to operate luckystart.com, keep your account secure and improve the experience you have when you play with us. This Cookie Policy explains what cookies are, how we at LuckyStart use them, and what choices you have regarding their use when you visit our website.

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow a site to recognise your device, remember your preferences and store certain information about your visit. We at LuckyStart also use related technologies, such as pixels and local storage, which work in a similar way and are covered by this policy.

Why LuckyStart Uses Cookies

We use cookies for several purposes connected to running the LuckyStart casino safely and efficiently. Our LuckyStart platform relies on cookies to keep you logged in, remember your chosen language and currency, and ensure that security features work correctly. Without certain cookies, core parts of our site, including registration, deposits and withdrawals, would not function properly.

• We use essential cookies required for account login, session security and fraud prevention.
• We use functional cookies to remember your language, locale and display preferences across our six localizations (English, German, Italian, En-NZ, En-CA and En-AU).
• We use analytics cookies to understand how visitors interact with our lobby, including sections such as Slots, Live, Jackpot Games and Instant Win.
• We use marketing cookies to measure the performance of campaigns related to our welcome bonus, reload offers and loyalty programme.
• We use cookies from identity verification partners, including Noda, to support KYC checks during registration and withdrawal.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to work. They enable you to log in, navigate between pages, and use secure areas such as your cashier. Our LuckyStart systems cannot disable these cookies, as doing so would prevent the site from functioning as intended.

Performance and Analytics Cookies

We use these cookies to collect information about how visitors use luckystart.com, such as which game providers or lobby sections, including Top Games or Weekend Blitz, are visited most often. This data is aggregated and helps us at LuckyStart improve navigation, loading times and overall usability.

Functional Cookies

Functional cookies allow our site to remember choices you make, such as preferred currency among EUR, USD, AUD, CAD, NZD and NOK, or your selected language. These cookies make your return visits to LuckyStart more convenient.

Advertising and Targeting Cookies

We and our advertising partners use these cookies to deliver relevant promotions, track the effectiveness of bonus campaigns, and avoid showing you the same adverts repeatedly. If you are located in Sweden, please note that, regardless of any marketing cookies, you remain ineligible for bonuses, promotions, VIP programmes or loyalty point exchanges under our bonus terms.

Third-Party Cookies

Some cookies on our site are placed by third parties, including payment providers such as Visa, Mastercard, Skrill, Neteller, ecoPayz and crypto processors like CryptoProcessing and CoinsPaid, as well as identity verification services and analytics providers. These third parties may set their own cookies subject to their respective privacy and cookie policies, which we do not control. We recommend that you review their policies for further information.

How We Use Cookies With Your Account

Cookies help us recognise returning players, apply responsible gambling settings, and ensure that only one account per person, household, IP address and device is used, consistent with our registration requirements. We at LuckyStart also use cookies to help detect attempts to bypass geographic restrictions, including through VPN use, which is strictly prohibited and may lead to confiscation of winnings.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, or to receive a notification before a cookie is stored. Please note that if you disable strictly necessary cookies, parts of our LuckyStart website, including login, deposits and withdrawals, may not work correctly.

• You can review and delete existing cookies through your browser's privacy settings.
• You can set your browser to block cookies from specific sites or from all sites.
• You can use private or incognito browsing modes to limit cookie storage during your session.
• You can adjust your consent choices at any time through the cookie banner displayed on luckystart.com, where available.

Cookies and Our Casino Services

We rely on cookies to support core features across our site, including the lobby with over 2,000 games, Jackpot Games and Accumulating sections, as well as our Lucky LadyBug Loyalty Club. Cookies help us track wagering progress relevant to bonus terms, such as the 40x wagering requirement applied to our welcome package, and ensure that promotional offers display correctly based on your location and account currency.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or the way we operate LuckyStart. Any updates will be posted on this page, and we encourage you to review it periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies at LuckyStart, please contact our support team at support@luckystart.com. Our customer support is available 24/7 via live chat and e-mail to assist with any queries regarding this Cookie Policy or your account.

Novatrix SRL, operator of LuckyStart, is registered in Costa Rica and holds an e-gaming licence issued by the Tobique Gaming Commission. This Cookie Policy forms part of our broader commitment to transparency and should be read alongside our Privacy Policy and Terms and Conditions.